Return period:
The order will not be returned or replaced except in the event of an error on our part, such as: the product does not conform to the specifications, a delay in receipt exceeding the period, or a manufacturing error or defect in the product, and it is required that it does not exceed 24 to 48 hours after purchase, due to the nature of the products that are useful for damage.
Product condition:
Original condition: The product must be unopened and unused, with full original coverage.
The order will not be returned if the customer changes his mind or replaces it with another product.
The company bears the shipping fees if the error is ours.
Products with an expiration date: It may be difficult to accept the return of products that are close to expiration or have expired.
Shipping costs:
The customer bears the shipping costs unless an error is made by the store.
General tips:
Make sure to read the policy: You can always read the store’s return and exchange policy.
Keep invoices: Always keep purchase invoices to facilitate the return or exchange process.
Check product condition: Check the condition of an expired product upon purchase to ensure that it meets quality standards.
